Eide Chrysler: Masters in Sales and Service in Bismarck

Posted at Mon, Jul 27, 2020 4:45 PM

Big things are happening in Bismarck.

Eide Chrysler is excited to announce we now have two Master Salesmen. Dylan Hocking and Chris Klein have gone above the call of duty in providing the Bismarck-Mandan community with a quality sales experience since the beginning of Eide Chrysler in Bismarck.

We also have three master certified technicians on our service team with more than 25 years of experience servicing vehicles in the Bismarck community.

Masters in Sales

If you feel like you’ve heard the names Dylan Hocking and Chris Klein before, you probably have.

These two have worked hard to acquire the qualifications and training to achieve the elite title of master salesman, given to only a handful of salespeople in the country. The title is also dependent on the number of new cars that they sell and these two have sold a lot.

Dylan Hocking

Dylan Hocking has been with the Eide Chrysler team since 2018 and went on to be salesman of the year in 2018 and 2019. He’s sold 1,000 vehicles since 2018.

He believes in transparency and commitment for success in sales.

"Be overly honest at every opportunity," Dylan said. "The more honest you are, the better the experience is – whether the customer ultimately buys from you or not."

Don Pask, general sales manager, has spoken highly of Dylan.

“Dylan comes to work everyday with a great attitude of just trying to be the best he can be for everyone involved,” Pask said. “I know his customers and we here at Eide thank him for his great efforts!”

Chris Klein

Chris has been with Eide Chrysler since our opening and has been named both employee of the month and salesman of the month (twice!) since. Last year alone Chris sold 300 vehicles.

Chris believes in the importance of quality customer service. Don Pask shares how both Chris and Dylan continue to do a great job with customer service.

“One thing in today's society that is so important, that both Chris and Dylan do, is make sure their customers are taken care of in the best way possible,” Pask said. “If a customer reaches out to them, they are very punctual and get back to customers as soon as possible.”

"I enjoy reaching out to people," Klein said. "I like being social, and I'm easy to talk to. It's kind of like you get to make friends every day with new people."

Masters in Service

Wayne Blohm, Penn Westberg, and Greg Painter are the pillars of our service team. They have been with the dealership since Eide moved in, but they have been servicing the Bismarck-Mandan community for a lot longer.

Becoming a master certified technician requires extensive training from Chrysler. There are different levels of certification, and the master certified technician is the highest level attainable.

A certain amount of tenure is also a factor in achieving this status. Eide Chrysler is pleased to announce we have three master certified technicians on our team, each with more than 25 years of experience.

“These service techs do a fantastic job for us,” Pask said. “Having the 25 to 30 years of experience on our service team is a blessing. They do a great job of helping our younger techs which really allows our service department to keep growing and get better.”